Engman Insurance Agency
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Telephone:(218) 741-4400
(MN Only)
1-800-642-7581
Fax:(218) 741-8553
Email:
Address:111 2nd Avenue South
 Virginia, MN 55792
Engman Insurance, established in 1910, is located in the heart of the Mesabi Iron Range in Northeastern Minnesota. It is a full service independent insurance agency providing various insurance products and serving the Iron Range since 1910.


       What is A Customer?
  • A Customer is the most important person ever in this office...
        in person, by mail or even on the web.
  • A Customer is not dependant on us...
        we are dependent on him.
  • A Customer is not an interruption of our work...
        he is the purpose of it.
  • We are not doing him a favor by serving him...
        he is doing us a favor by giving us the opportunity to do so.
  • A Customer is not an outsider to our business...
        he is a part of it.
  • A Customer is not a cold statistic...
        he is a flesh-and-blood human being with feelings and emotions like your own,
        and with biases and prejudices.
  • A Customer is not someone to argue or match wits with.
        Nobody ever won an argument with a customer.
  • A Customer is a person who brings us his wants.
        It is our job to handle them profitably to him and to ourselves.


    Author Unknown.

  • Copyright © 2003 Northern Visual Services